M: Yes, this is Jack Kordell from Hunter's Office Supplies. May I speak to Elaine Strong, please?
W: (22)I'm sorry, but she's not in right now.
M: Okay, do you know when she'll be back?
W: Uh, yes, she should be here later on this afternoon maybe about 4: 30. May I take a message?
M: Yes. Ms. Strong sent me a brochure detailing your newest line of laptop computers with a description of other software products, (23)but there wasn't any information about after-sales service.
W: Oh, I'm sorry. Would you like me to fax that to you?
M: Yes, but our fax is being repaired at the moment, and it won't be working until around 2: 30. Hum... could you try sending that information around 3: 30? (24)That should give me time to look over the material before I call Ms. Strong, say, around 5: 00. W: Sure. Could I have your name, telephone number, and fax number, please?
M: Yes. (25)Jack Kordell and the phone number is 560-1287. And the fax number is 560-1288.
W: Okay. Jack Kordell. Is your name spelled C-O-R-D-E-L?
M: No. It's Kordell with a "K" and two "l"s. K-O-R-D-E-L~L.
W: All right, Mr. Kordell. And your phone number is 560-1287,and the fax number is 560-1288. Is that correct?
M: Yes it is.
W: All right. I'll be sure to send you the fax this afternoon.
M: Okay, bye.
(23)
A．She's in a meeting.
B．She's out of the office.
C．She's talking with another customer.
D．She's avoiding the caller.