A. 该模型针对IT服务的能力管理、人员、过程、资源和技术等进行了规 范和引导 B. 该模型定义了基本级、拓展级、改进(协同)级和提升(量化)级四 个逐步进化的等级 C. 基本级以《ISO/IEC 20000-1:2011信息技术服务管理第1部分:要 求》为基础提出成熟度求 D. 该模型在实践中为运维服务组织持续深化服务能力建设,提供了路线图和方法论
以下关于风险的描述不正确的( ):A. 某一事件发生的概率(可能性)和后果(影响)的组合
B. 一旦发生会对服务至少一个目标产生坏的影响
C. IT服务风险类型:通常包括人员、技术、资源、过程、其他
D. 风险管理包括策划,组织、领导、协调和控制等活动通过风险识别,风险分析和风险评估,对风险实行有效的控制,妥善的处理风险造成的不利后果,以合理的成本保证安全,实现预定的目标。
Typically, an IP address refers to an individual host on a particular network. IP also accommodates addresses that refer to a group of hosts on one or more networks. Such addresses are referred to as multicast addresses, and the act of sending a packet f
Typically, an IP address refers to an individual host on a particular network. IP also accommodates addresses that refer to a group of hosts on one or more networks. Such addresses are referred to as multicast addresses, and the act of sending a packet