题目内容:
Anadministratorreceivesacallfromauserwhoisunabletoreceiveemail.Aftercheckingthe workstationandemailsettingstheadministratorisstillnotabletodeterminetheproblem.WhichofthefollowingistheNEXTstepthattheadministratorshouldtake?()A.Createanactionplan.
B.Escalatetheissue.
C.Rebootthemailserver.
D.Documentthesolution.
参考答案: