题目内容：
3[阅读题,10分] The process of mediation is in essence a negotiation that is facilitated by an objective third person. The parties remain the decision makers in the process, and the mediator assists in keeping the channels of communication open, guiding the parties in the process of identifying and resolving each issue separately, and preparing a final agreement. Although for many years the use of mediation has been a common means of resolving noncommercial disputes, it is increasingly being used in the business and international arenas. The focus of mediation is on the future relationship of the parties. The process is intended to allow the parties to repair and then build a more durable relationship that will hopefully continue to their mutual benefit. Often, mediation results in a compromise by both parties, and they both come out winners. The process is informal, relatively easy and fast, and less costly than arbitration or trial. It is also non-binding and voluntary, so that the parties can be less concerned about fighting for their rights and more constructive in protecting their interests. Another advantage of mediation is that it is confidential; information revealed during the process and any agreement made will not be on the public record. The parties typically choose a mediator or are referred to mediation by a court before litigation is pursued. A mediator may meet with
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