题目内容：
正误判断题All communication begins with the sender and ends with the receiver. The sender is responsible for successful conveyance. The sender.s personality, beliefs, cultural and educational background all influence the message and it is important for the sender to be aware of this as he or she is encoding the message. Simply put, encoding is translating information into symbols that represent the ideas or concepts of the message that needs sending. These symbols are usually words in written or spoken form. To ensure successful communication, the sender should know as much about his or her audience – the receiver – as possible in order to focus and support the encoding process.
In addition to this awareness of self and encoding, the sender must choose the proper channel for conveying the message. Using the wrong channel may result in miscommunication. Like the sender, receivers are influenced by internal factors: their personality, their receptivity to the message or their relationship to the sender. Additionally, their current feelings, mood, or state of mind can affect a message. Once the message moves through the channel, the receiver then decodes it. The receiver uses his or her own experience and the context of the message to interpret its meaning.
Feedback is the return message from the receiver to the sender. It is feedback that enables the sender to know whe
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